Don't bury the lede.

Good technical writing makes its points first and then goes on to justify them. Drama writing is fine for murder mysteries, but you should never hold a technical reader in suspense.

Comcast can't get to the point

Tech writing has to convey technical information. Good technical writing should do this with as few words and pictures and in the shortest time possible.

Damage claim verbiage

I like to collect the expressions for damage claims that civil lawyers use in their lawsuits. If you are writing an angry letter to a company or person, be sure to sprinkle a few of these terms in the text.

Storytelling vs. technical writing

Good technical writing is short, tight, and to-the-point. It is called inverse pyramid since the important part is on the top. You should avoid drama style or storytelling in tech writing.